Customer Portal

How to use the Liftsafe Customer Portal

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Track

Sort and track the orders, repairs, and inspections of your equipment by date, time, and location.

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Access

Access reports, certificates, and documents securely from any device, 24/7.

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REVIEW

Review inspection results and monitor compliant and non-compliant equipment.

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MANAGE

Manage service records, work orders, and equipment information in one place.

Inspection Coming Up? We’ve Got You Covered.

Manage All Your Work Orders in One Place

View all your work orders and quickly filter them by status, location, service type, or date. With a complete overview of your equipment, inspections, and repairs, you can stay organized, track ongoing activities, and help ensure your facility remains compliant with safety standards and regulatory requirements.

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Access Inspection Reports Anytime, Anywhere

Easily view and manage all your inspection records in one place, with results clearly categorized as compliant and non-compliant. Quickly access reports online or download them as needed. With 24/7 access to important documents and inspection records, you can stay informed, organized, and ready when you need critical information.

Manage Repairs and Service Requests with Ease

Stay on top of all your scheduled repairs and service activities from a single location. View work orders by status—including planned, new, on hold, in progress, and completed—and quickly filter records by work order number, service type, address, or status. Access and download service forms, track completed work, and review replaced components with ease.

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DOWNLOADS

Document Format Link
Customer Portal User Guide PDF Download
Customer Portal Video Tutorial Video Watch

FAQ

If you have forgotten your password, you can click the button below at the login page to request a new one by entering your email address and submitting the form. We’ll send you an email with instructions to reset your password.

Lost Password

Please click here to contact us with your requested changes, and our team will update your information accordingly.

No, your data from a recent inspection or repair will be uploaded at the end of the business day and available the following morning on your secure customer portal.

An expert technician was on site and completed a thorough inspection based on industry mandated inspection points. At the conclusion of the inspection, our technician determined that your equipment item was safe to use and “compliant”.
An expert technician was on site and completed a thorough inspection based on industry mandated inspection points. At the conclusion of the inspection our technician determined that your equipment item needs additional service and/or repairs, and the item at this time is “non-compliant”.
Yes. Click Inspections in the menu, select either Compliant or Non-Compliant, choose the inspection you’d like to view, and download the report.

Your report from a recent inspection will be uploaded at the end of the business day and available the following morning on your secure customer portal.

The previous portal will remain available until September 30, 2027. Please make sure to download all your reports before that date.

No, they will not. Please make sure to download all your historical reports before September 30, 2027.

You will be able to download reports from the previous portal until September 30, 2027.

Industrial Cranes

Choose from our wide selection of crane products below and learn more about ensuring the safe use of cranes in your facility.

Hoists

We support companies across North America by designing custom material handling solutions that integrate hoists, cranes, and other safety systems. 

Fabrication

We offer a wide variety of standard custom fabrication projects to help businesses improve the safety and productivity of their manufacturing processes.